Terms and Conditions – Glow Russian Thai Spa
Welcome to Glow Russian Thai Spa. These terms and conditions govern your use of our services and website. By booking and using our services, you agree to comply with the following rules:
Appointments and Cancellations
- Advanced reservations are highly recommended to ensure availability.
- Cancellations must be made at least 24 hours in advance to avoid forfeiture of the deposit.
- Late cancellations or no-shows may be charged the full service amount.
- Arriving late may result in shortened treatment time; full payment will still be required.
Payment
- We accept major credit/debit cards, UPI, and cash payments at our spa.
- Refunds are not typically provided for missed or canceled appointments.
- For group bookings and special packages, specific payment and cancellation policies apply.
Health and Safety
- Please inform us of any health conditions, allergies, or injuries at the time of booking.
- Certain treatments may require a patch test 48 hours prior to your appointment.
- We reserve the right to refuse or modify treatments if health or safety concerns arise.
Conduct and Environment
- Our spa is a relaxation sanctuary; please respect other guests by maintaining a quiet atmosphere.
- Mobile phones should be turned off or silenced during visits.
- Inappropriate behavior or language may result in immediate termination of services without refund.
Liability
- We are not responsible for loss or damage to personal belongings.
- Treatments are provided with the utmost care, but all services are undertaken at the client’s own risk.
- We disclaim liability for any adverse reactions arising from undisclosed medical conditions.
Privacy and Data
- Your personal data collected during bookings is handled with confidentiality and used solely to provide our services.
Changes to Terms
- Glow Russian Thai Spa reserves the right to update these terms and conditions at any time without prior notice.
By using our services, you acknowledge and agree to these terms. If you have any questions or require further clarification, please contact us directly before booking.